Armstrong , Michael &Taylor, Stephen (2016). Armstrong's Handbook of Human Resource Management Practice,13th Edition, Graphic raft Ltd., Hong Kong, Untied King Dom, London.
Bouranta, N., Bouranta, N., Psomas, E. L., Psomas, E. L., Pantouvakis, A., & Pantouvakis, A. (2017). Identifying the critical determinants of TQM and their impact on company performance: Evidence from the hotel industry of Greece. The TQM Journal, 29(1), 147-166
Judy Capko (2020): “Steps to a Performance Evaluation System", Retrieved. Edited
Krick, T., (2014). The Stakeholder Engagement Manual: The practitioner’s handbook on stakeholder engagement, AccountAbility, United Nations Environment Programme, Stakeholder Research Associates Canada Inc.: Cobourg, Ontario.
Mary K. Pratt and Josh Fruhlinger. (2019). What is business intelligence? Transforming data into business insights
Qiong Jia, Yue Guo, Rong Li, Yurong Li and Yuwei Chen. (2018). Aconceptual Artificial Intelligence Appication Framework in Human Resource Management. Inernational Conference on Electronic Business (ICEB).China. (91). 106- 114
Rauch, E. and Others (2016): Lean Hospitality – Application of Lean Management methods in the hotel sector, Vol. 41.
Sharma, U (2020). Planning Education for Development: Models and methods for systematic planning of education. Eric Digest. (125) . Ed:852016.
The Open University Of Hong Kong. (2019). Human Resource Management. Open textbooks of Hong Kong
Vivek V.Yawalkar. (2019) . Astudy of Artificial Intelligence and its role in Human Resource Management. International Journal of Research and Analytical Reviews (IJRAR). 1(6). 20 -24
William Villegas-Ch,, Xavier Palacios-Pacheco and Sergio Luján-Mora .(2019).Application of a Smart City Model to a Traditional University Campus with a Big Data Architecture: A Sustainable Smart Campus