المراجع:
- Abdul-Hamid, H., & Howard, J. (2005). An Analysis of Student Satisfaction in Higher Education Courses Delivered Online and in the Live Classroom. The IPSI BgD Transactions on Advanced Research, 74-79.
- Aluede, O., Imhonde, H., & Eguavoen, A. (2006). Academic, Career and Personal Needs of Nigerian University Students. Journal of Instructional Psychology, 33(1), 50.
- Billups, F. (2008). Measuring College Student Satisfaction: A Multi-year Study of the Factors Leading to Persistence. Paper presented at the 39th annual meeting of the Northeastern Educational Research Association, October 23, 2008, Rocky Hill, CT.
- Borden, V. (1995). Segmenting Student Markets With a Student Satisfaction and Priorities Survey. Research in Higher Education, 36(1), 73-88.
- Brindley, G. (1989). The Role of Needs Analysis in Adult ESL Programme Design. The second language curriculum, 63-78.
- Bryant, J. (2006). Assessing Expectations and Perceptions of the Campus Experience: The Noel‐levitz Student Satisfaction Inventory. New Directions for Community Colleges, 2006(134), 25-35.
- Butt, B., & Ur Rehman, K. (2010). A Study Examining the Students Satisfaction in Higher Education. Procedia-Social and Behavioral Sciences, 2(2), 5446-5450.
- Egbochuku, E., & Akpan, S. (2008). An Assessment of Counseling Needs of Nigerian University Graduate Students. European Journal of Economics, Finance and administrative sciences, 11, 67-73.
- Elliott, K. (2003). Key Determinants of Student Satisfaction. Journal of College Student Retention, 4(3), PP. 271-279.
- Elliott, K., & Healy, M. (2001). Key Factors Influencing Student Satisfaction Related to Recruitment and Retention. Journal of marketing for higher education, 10(4), 1-11.
- Elliott, K., & Shin, D. (2002). Student Satisfaction: An Alternative Approach to Assessing This Important Concept. Journal of Higher Education Policy and Management, 24(2), 197-209.
- Eom, S. (2006). The Role of the Instructors as a Determinant of Students' Satisfaction in University Online Education. In Advanced Learning Technologies, 2006. Sixth International Conference on (pp. 985-988). IEEE.
- Filak, V., & Sheldon, K. (2003). Student Psychological Need Satisfaction and College Teacher-course Evaluations. Educational psychology, 23(3), 235-247.
- Graves, K. (1996). A Framework of Course Development Processes. Teachers as course developers, 12-38.
- Herbert, M. (2006). Staying The Course: A Study in Online Student Satisfaction and Retention. Online Journal of Distance Learning Administration, 9(4).
- Holman , C. (1982 ). Environmental Psychology. Random House, New York.
- Holt, D., & Van Duzer, C. (2000). Assessing Success in Family Literacy and Adult ESL. Revised Edition. Language in Education: Theory and Practice 95. Delta Systems Co., Inc., 1400 Miller Pkwy, McHenry, IL 60050-7030.
- Kauchak, D., & Eggen, P. (1998). Teaching and Learning: Research Based Methods.
- Long, M. (2005). Overview: A Rationale For Needs Analysis and Needs Analysis Research. Second language needs analysis, 1-16.
- Marshall, B. (2002). Preparing for Success: A Guide for Teaching Adult English Language Learners. Center for Applied Linguistics, 4646 40th Street, NW, Washington, DC 20016-1859.
- Marshik, T. (2010). Teachers' and Students' Psychological Need Satisfaction as Predictors of Students' Academic Achievement. University of Florida.
- Martinez-Pons, M. (2001). Psychology of Teaching and Learning: A Three Step Approach. A&C Black.
- Miller, R. (2003). Student Satisfaction and Institutional Success. In 3rd annual AIR Forum, Tampa, FL.
- Noddings, N. (2005). Identifying and Responding to Needs in Education. Cambridge Journal of education, 35(2), 147-159.
- Nunan, D. (1988). Syllabus Design Oxford.
- Rajabi, P. & Azarpour, N. (2011). Academic Needs of Iranian Business Administration Students in ESP Classes. Contemporary Online Language Education Journal, 1, 20-32.
- Robinson, P. (1991). ESP Today: A practitioner's Guide. Hemel Hempstead: Prentice Hall.
- Schertzer, C. & Schertzer, S. (2004). Student Satisfaction and Retention: A Conceptual Model. Journal of Marketing for Higher Education, 14(1), 79-91.
- Sell, R. (1980). Needs Assessment in Higher Education. National Center for Higher Education Management System, Needs Assessment Information System.
- Spurlin, J. (2007). Using Needs Assessment As A Holistic Means For Improving Technology Infrastructure. ELI Paper, 3, 1-10.
- Tessema, M., Ready, K., & Yu, W. (2012). Factors Affecting College Students’ Satisfaction With Major Curriculum: Evidence From Nine Years of Data. International Journal of Humanities and Social Science, 2(2), 34-44.
- Visser, J. (2003). An Assessment of Learning Needs to Inform Complementary Instructional Strategies For The Democratic Republic of Congo. Education Development Center.
Watkins, D. (1994). Student Evaluations of University Teaching: A Cross-cultural Perspective. Research in Higher Education, 35(2), 251-266